Examples of Our Work

Impact of Operational Partnership on Telemental Health

Telemental health experts across the Department of Veterans Affairs reviewed key operational partnerships essential for rapid mobilization of virtual services to meet veterans' needs during and after the COVID-19 pandemic.

Implementation of provider training in shared decision making promotes the understanding and use of this vital best practice that promotes patient-centric care and improves engagement, retention, and outcomes.

Training Providers in Shared Decision Making

Improving Engagement and Retention in PTSD Treatment

WellWithin Coach Mobile App to Support Women Veterans

Online Toolkit for Rural Telemental Health Providers

Continuing Education on Resilience in Team-Based Care

Experts in PTSD noted improved outcomes as they traced the evolution of an outpatient specialty clinic toward a more individualized, patient-centric model with increased access to telemental health services.

A group of subject matter experts collaborated to develop a mobile app specifically designed to support women veterans through all stages of life with features such as education, symptom tracking, coping skills, and resources.

With the understanding that access to mental health services can be challenging in rural areas, developed to a toolkit specifically for providers in rural areas with information about utilizing telehealth to enhance care in these areas.

With work stress and burnout on the rise, presented continuing education on organizational trauma and enhancing resilience during times of unprecedented strife by building on pre-existing strengths and developing additional skills.